Responsible Gaming
Gaming Should Be Entertainment
At oli-london.com, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While William Hill offers exciting gaming opportunities, it's important to gamble within your means and never bet more than you can afford to lose.
If you're not gambling for fun, it's time to take a step back and seek support.
Age Verification
In the United Kingdom, you must be at least 18 years of age or the legal age for gambling in your jurisdiction to use William Hill and access any gaming services through oli-london.com. Age verification is a legal requirement and a cornerstone of responsible gaming. If you are under the legal age, you must not gamble.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist. If you recognise any of these signs in your behaviour, seek help immediately:
- Chasing losses: Trying to recover money lost by gambling more
- Hiding gambling activity: Concealing the extent or frequency of your gambling from family and friends
- Increasing stakes: Needing to gamble with larger amounts to achieve the same excitement
- Loss of control: Being unable to stop or reduce gambling despite wanting to
- Neglecting responsibilities: Prioritising gambling over work, education, or family commitments
- Financial problems: Gambling with money needed for essentials or borrowing to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escape through gambling: Using gambling to cope with stress, anxiety, or other emotional difficulties
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
Self-Help Tools
William Hill provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're prepared to lose within a timeframe
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing
- Session Time Limits: Set time restrictions on your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your William Hill account and other participating operators
- Account Closure: Close your account if you wish to stop gambling
To access these tools, log into your William Hill account or contact their customer support team for assistance.
Support Organisations
If you're concerned about your gambling or need immediate support, these organisations offer free, confidential help:
United Kingdom
- GamCare: Free counselling and support for problem gambling. www.gamcare.org.uk | Helpline: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme. Exclude yourself from all licensed UK gambling operators simultaneously. www.gamstop.co.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Gambling and Addiction Support
All services are confidential, free, and staffed by trained professionals.
If You Need Help
If you believe you or someone you know has a gambling problem, please reach out for support today. There is no shame in asking for help – it's a sign of strength.
Contact GamCare on 0808 8020 133 or visit their website for immediate support available 24/7.
Remember: Gambling should be fun and entertaining. If it stops being enjoyable, seek help immediately.